Welcome to The Online Tile Shop

We are an independent, family business. Trading for over 50 years, we offer a wide range of high quality wall tiles and floor tiles, sourced from all over the world.

Whether you are looking for durable kitchen tiles to last a lifetime, polished tiles to make a bold statement in your bathroom, marble floor tiles to add a touch of class and luxury, or outdoor porcelain tiles to make your outside space look perfect, our experienced team are on hand to help you, every step of the way.

Lume Dwell Collection

Our most premium porcelain tile available.  The Lume collection comes in a range of 6 stunning colours, with the uneven glaze giving a rich and varied tone to its surface means its style will suit both modern and period designed kitchens and bathrooms.

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Lume Dwell
Lume Dwell

Blog & Inspiration

The Ultimate Guide to Choosing Floor Tiles
24 min read

The Ultimate Guide to Choosing Floor Tiles

From timeless style to practical benefits, find out why floor tiles could be the perfect addition to every room in...

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The Ultimate Guide to Adhesive and Grouts for Tiles
16 min read

The Ultimate Guide to Adhesive and Grouts for Tiles

Get the lowdown on tile adhesives and grouts to make...

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The Ultimate Guide to Choosing the Right Tiles for Every Room in Your Home
23 min read

The Ultimate Guide to Choosing the Right Tiles for Every Room in Your Home

Choosing tiles can feel overwhelming, but the right ones can totally change your space. From ceramic and porcelain...

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About The Online Tile Shop

Located in Carlisle, we specialise in bathroom, kitchen and outdoor tiles, covering a wide range of styles and tiles to fit any budget. We also offer limited, specialist ranges, such as our wood effect tiles, which add a strong, natural wood feel to any room. Buying directly from us cuts out the middleman, meaning we can pass any discounts straight across to our customers. We also supply adhesives and grouts for fitting, all high quality and approved for use with all of our tiles. If you can’t decide what tiles you want from our extensive range, we offer a sample tile service, where you can order samples of our products online to test the style, material and look for your home project. Just get in touch today for more details.

We pride ourselves on our excellent customer service, offering friendly expert advice, and are always on hand to help with queries, design ideas, materials advice or fitting guidance. We regularly post detailed buying guides and design ideas over on our blog, so take a look if you are after some inspiration or tile ideas. Finally, for more personal service, you can come and visit our showroom to experience our products and expertise first-hand, with free parking and first class personal service. Find our address details on our About Us page, we look forward to seeing you soon!

42 Reviews

Reviewsio

4.6 Rating 42 Reviews

Anonymous

Verified Customer

Very impressed with the service. We were left short of a specific tile when our bathroom supplier went bust. I found them on the Online Tile Shop's website, called them to check and received confirmation they had enough in stock. Delivery was quick and not expensive, and they kept in touch on the delivery progress. Would recommend.

6 days ago

Simon

Verified Customer

Beautiful tiles that were shipped almost as soon as I ordered. Very happy with the quality. I was not at home for the initial delivery attempt (I expected them to take longer) but this was quickly rearranged for the following day. Great customer service. I would definitely order from here again.

20 days ago

Anonymous

Verified Customer

Easy to order. Quick delivery. Nothing broken. Tils are now up and look great.

28 days ago

test testing

Verified Customer

good product

2 months ago

Andrew King

Verified Customer

Unfortunately the sample tile has not been delivered as yet ! I’m not sure how long it takes but it was ordered a week ago.

2 months ago

Michelle Allan

Verified Customer

Absolutely first class customer service both online and in person. Delighted with the first set of tiles I purchased, so ordered a second batch of different tiles for another project. I had tiles left over from the first order, so travelled to the store to return and purchase the second order. The staff in store were a delight to deal with and nothing was too much bother. I'll definitely use again!

2 months ago

Anonymous

Verified Customer

Fully met expectations

3 months ago

Forida Khatun

Verified Customer

I called up before ordering and the man was very helpful. The tile itself is beautiful. And such a good price I’m not sure how to attach a picture but I love my new bathroom

3 months ago

Tom Kellaway

Verified Customer

Quick and efficient

4 months ago

peter dolman

Verified Customer

I ordered a tile saMple and was amazed to receive within 2 days. Efficient service thank you.

5 months ago