Welcome to The Online Tile Shop

We are an independent, family business. Trading for over 50 years, we offer a wide range of high quality wall tiles and floor tiles, sourced from all over the world.

Whether you are looking for durable kitchen tiles to last a lifetime, polished tiles to make a bold statement in your bathroom, marble floor tiles to add a touch of class and luxury, or outdoor porcelain tiles to make your outside space look perfect, our experienced team are on hand to help you, every step of the way.

Lume Dwell Collection

Our most premium porcelain tile available.  The Lume collection comes in a range of 6 stunning colours, with the uneven glaze giving a rich and varied tone to its surface means its style will suit both modern and period designed kitchens and bathrooms.

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Lume Dwell
Lume Dwell

Blog & Inspiration

The Latest Tile Trends: What’s Hot in 2025
7 min read

The Latest Tile Trends: What’s Hot in 2025

Dive into the latest tile trends of 2025 with our "What’s Hot in 2025" blog. From bold designs to innovative...

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Tile Flooring Patterns and Layouts: How to Create Stunning Designs
9 min read

Tile Flooring Patterns and Layouts: How to Create Stunning Designs

Discover how to upgrade your home with tile flooring patterns, from classic to modern layouts, and learn some...

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The Ultimate Guide to Choosing Floor Tiles
24 min read

The Ultimate Guide to Choosing Floor Tiles

From timeless style to practical benefits, find out why floor tiles could be the perfect addition to every room in...

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About The Online Tile Shop

Located in Carlisle, we specialise in bathroom, kitchen and outdoor tiles, covering a wide range of styles and tiles to fit any budget. We also offer limited, specialist ranges, such as our wood effect tiles, which add a strong, natural wood feel to any room. Buying directly from us cuts out the middleman, meaning we can pass any discounts straight across to our customers. We also supply adhesives and grouts for fitting, all high quality and approved for use with all of our tiles. If you can’t decide what tiles you want from our extensive range, we offer a sample tile service, where you can order samples of our products online to test the style, material and look for your home project. Just get in touch today for more details.

We pride ourselves on our excellent customer service, offering friendly expert advice, and are always on hand to help with queries, design ideas, materials advice or fitting guidance. We regularly post detailed buying guides and design ideas over on our blog, so take a look if you are after some inspiration or tile ideas. Finally, for more personal service, you can come and visit our showroom to experience our products and expertise first-hand, with free parking and first class personal service. Find our address details on our About Us page, we look forward to seeing you soon!

45 Reviews

Reviewsio

4.6 Rating 45 Reviews

Joseph Kinchin

Verified Customer

I needed these tiles with in two days, they arrived with in two days and are amazing quality, my client is over the moon with them, will be using online tile shop from now on

0 days ago

Susan Cowle

Verified Customer

Bought some fantastic tiles for my kitchen delivery was prompt. There was a little hiccup with delivery but the company sorted it professionally and quickly love the tiles. Can’t wait to go back to choose some more for my bathroom. Great company really friendly customer service team only too happy to help.

0 days ago

Dean Collier

Verified Customer

Website worked well, great selection of tiles, ordering was easy and the speed of delivery amazed me! Well done

25 days ago

Anonymous

Verified Customer

Very impressed with the service. We were left short of a specific tile when our bathroom supplier went bust. I found them on the Online Tile Shop's website, called them to check and received confirmation they had enough in stock. Delivery was quick and not expensive, and they kept in touch on the delivery progress. Would recommend.

2 months ago

Simon

Verified Customer

Beautiful tiles that were shipped almost as soon as I ordered. Very happy with the quality. I was not at home for the initial delivery attempt (I expected them to take longer) but this was quickly rearranged for the following day. Great customer service. I would definitely order from here again.

2 months ago

Anonymous

Verified Customer

Easy to order. Quick delivery. Nothing broken. Tils are now up and look great.

2 months ago

test testing

Verified Customer

good product

4 months ago

Andrew King

Verified Customer

Unfortunately the sample tile has not been delivered as yet ! I’m not sure how long it takes but it was ordered a week ago.

4 months ago

Michelle Allan

Verified Customer

Absolutely first class customer service both online and in person. Delighted with the first set of tiles I purchased, so ordered a second batch of different tiles for another project. I had tiles left over from the first order, so travelled to the store to return and purchase the second order. The staff in store were a delight to deal with and nothing was too much bother. I'll definitely use again!

4 months ago

Anonymous

Verified Customer

Fully met expectations

5 months ago