Welcome to The Online Tile Shop. We are proud to be an independent, family business. Trading for over 50 years, we offer a wide range of high quality wall tiles and floor tiles, sourced from all over the world.

Whether you are looking for durable kitchen tiles to last a lifetime, polished tiles to make a bold statement in your bathroom, marble floor tiles to add a touch of class and luxury, or outdoor porcelain tiles to make your outside space look perfect, our experienced team are on hand to help you, every step of the way.

Located in Carlisle, we specialise in bathroom, kitchen and outdoor tiles, covering a wide range of styles and tiles to fit any budget. We also offer limited, specialist ranges, such as our wood effect tiles, which add a strong, natural wood feel to any room. 

Buying directly from us cuts out the middleman, meaning we can pass any discounts straight across to our customers. 

We also supply adhesives and grouts for fitting, all high quality and approved for use with all of our tiles. 

If you can’t decide what tiles you want from our extensive range, we offer a sample tile service, where you can order samples of our products online to test the style, material and look for your home project. Just get in touch today for more details.

We pride ourselves on our excellent customer service, offering friendly expert advice, and are always on hand to help with queries, design ideas, materials advice or fitting guidance. 

We regularly post detailed buying guides and design ideas over on our blog, so take a look if you are after some inspiration or tile ideas. 

Finally, for more personal service, you can come and visit our showroom to experience our products and expertise first-hand, with free parking and first class personal service.

Our address is 26 Kingstown Broadway, Kingstown Industrial Estate, Carlisle, Cumbria, CA3 0HA

51 Reviews

Reviewsio

4.6 Rating 51 Reviews

Anonymous

Verified Customer

The price of the tiles definitely beat competitors and was a speedy delivery. However, the delivery was of poor quality, resulting in many broken tiles due to poor packaging on the pallete and poor delivery to the door. I've since written to customer service to remedy the issue, and even after several days there has been no reply. I'm not sure the savings is worth the hassle.

3 days ago

Kay Hardaway

Verified Customer

Arrived early, no breakages and tiles look very smart on outside water feature.

16 days ago

James Silcock

Verified Customer

Excellent transaction, tiles arrived in great condition, and driver wheeled them down the drive right to the front door, highly reccomended. Thanks.

19 days ago

Angela Lewis

Verified Customer

Very quick delivery and beautiful tiles

24 days ago

Lindsey Knight

Verified Customer

Arrived quickly, no broken tiles well packed. All very simple

2 months ago

Brian Grimwood

Verified Customer

Amazing service. I ordered one box of tiles and 24 hours later it was Delivered in good condition to the other end of the country!

5 months ago

Joseph Kinchin

Verified Customer

I needed these tiles with in two days, they arrived with in two days and are amazing quality, my client is over the moon with them, will be using online tile shop from now on

5 months ago

Susan Cowle

Verified Customer

Bought some fantastic tiles for my kitchen delivery was prompt. There was a little hiccup with delivery but the company sorted it professionally and quickly love the tiles. Can’t wait to go back to choose some more for my bathroom. Great company really friendly customer service team only too happy to help.

5 months ago

Dean Collier

Verified Customer

Website worked well, great selection of tiles, ordering was easy and the speed of delivery amazed me! Well done

6 months ago

Anonymous

Verified Customer

Very impressed with the service. We were left short of a specific tile when our bathroom supplier went bust. I found them on the Online Tile Shop's website, called them to check and received confirmation they had enough in stock. Delivery was quick and not expensive, and they kept in touch on the delivery progress. Would recommend.

8 months ago